my raze blackshark v2 pro ps5 edition sound muffled | Razer Insider
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Question

my raze blackshark v2 pro ps5 edition sound muffled

  • August 13, 2025
  • 1 reply
  • 52 views

then i launch black ops 6 on pc it makes my sound muffled from what i know. what  i used to do with my old headset i would disable hands free telelpony. but then i do that to the blackshark the headset stops playing any audio even if i turn the headset off and on. does anyone know a solution for this?

1 Reply

Razer.Ten
  • Razer Support
  • August 14, 2025

Hey ​@polyFernGreenOPAL860,

Let me assist you with your headset. Can you disable your Synapse by following the steps from this link to see if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the audio issue you're currently experiencing.

 

 

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