The day before yesterday everythoing was ok, but yesterday the headset stopped working. I dont have any sound or mic.
I dont think the headset itself broken, but there is something with the driver of software.
The reason why I believe this, is when I start YouTube to test the sound, the clip is not starting - basically telling me there is nothing to play the sound with.
I'm on Windows 10 Pro
I didnt install something new program etc that could cause this. Maybe there was a new update of Razer, but i’m not sure
I did get a message the day before yesterday that - and i'm not completly sure - i had conflicting profiles and which one shoudl be used. All profiles where old (from 2023) and I chosen the newest version from the cloud.
I tried to update the firmware from the Razer website.
I tried to remove it from Microsoft Device Manager, but as soon as I remove it it is installed again.
I remove it from Sound Settings, and i came back again
I removed profiles and tried making new again (I don’t really use them anyway)
I remove Synapse, but it was re-installed as soon a i inserted the dongle again.
I hope that someone can fix this for me, because i’m running out of options.
Thanks