My Razer Kraken X Lite Microphone NOTworking | Razer Insider
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My Razer Kraken X Lite Microphone NOTworking

  • 22 February 2023
  • 3 replies
  • 1785 views

I Purchased a Razer Kraken X Lite headset a couple months ago and in he beggining it worked fine, but in the past month the microphone stopped working.

It simply doesnt appear when I connect the audio Jack, the microphone works fine on Console when i use only the One 3.5 jack

But when i Use both of the jacks on my PC the microphone doesnt work 

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Best answer by WilnarMasonmg 24 February 2023, 07:47

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3 Replies

It seems that there may be an issue with the audio jack on your PC. One potential solution is to check the audio settings on your computer and ensure that the microphone is properly selected as the default input device. Additionally, you may want to try updating your audio drivers or testing the headset on another computer to determine if the issue is specific to your PC. If these steps do not resolve the issue, it may be necessary to contact Razer support for further assistance or consider getting a replacement headset.

The microphone works fine when I connect it to the Console I use

And another Headset I have works fine on my PC in terms of the Mic jack

 

How can i Contact Razer Support ?

My son gave me this set, but when I turn it on through the jack, a window pops up with a choice of the power-on device! Microphone and headphones separately! I do not know how to activate headphones and microphone at the same time?

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