My razer serien x is not showing on synpase 2 or 3

HI Gusy could you please help me out. im trying to adjust the input aoudio in my micrphone but there is no setting except for the gain setting in my windows i tried downloading the synpase 2 and 3 to try get more option on adjusting the sound but synapse didnt recogonize the mic please help me out. thank you