Nari earcups broke off headband | Razer Insider
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Hello,



I got my son the Nari Ultimate's less than 6 months ago and both earcups have broken off a day apart. Is this common? Were they just bad? I have never seen this and we are a huge gaming family. He loves these headphones because the haptic feedback. Any help much appreciated.



Thank you
Hi Deserttodaybyte735,





That's a bummer. PM me the serial number so I can validate its model and share a copy of your receipt so I can check its warranty and start a case so we can check our options. Thanks!



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