Picked up a pair Nari Ultimates a couple weeks ago - been treating them like they are worth their wgt in gold (they damn near are!) yet woke up this morning to a DEAD unit. Won't turn on, won't charge - the charging indicators aren't even lighting up. Yes yes, tried several cables, USB ports, and wall chargers.
Contacted support, who were nice and helpful, though ultimately told me I should try to return/exchange the device with the reseller (amazon). If that fell through, they'd be happy to work through a warranty return. Frankly, this is fine by me as I don't have to deal with RMA shenanigans - looks like Amazon will have a replacement here tomorrow.
I guess all is well that ends well, and mostly here to vent - but curious if anyone else has seen similar issues with the Nari line, or if I was just unlucky. I guess we'll see how the replacement pair holds up...
Page 1 / 1
@CaptnHammer
I'm sorry that you had to go through all that. Feel free to drop me a PM should you need assistance in the future.
I'm sorry that you had to go through all that. Feel free to drop me a PM should you need assistance in the future.
Razer.Caziel
@CaptnHammer
I'm sorry that you had to go through all that. Feel free to drop me a PM should you need assistance in the future.
Thanks so much for reaching out. Should have a replacement pair today...fingers crossed!
Hope all goes well this time. I'll lock the thread for now but let me know if you need anything. Cheers!
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.