ok so like a lot of people i had an issue with my mic in chat. spent a lot of time changing settings and forcing people in discord to be guinea pigs. these are the settings i found got rid of echo like in a hallway and to make it well, work.
synapse works fine. as long as you dont get too far and it does the weird reconnect thing
i have mic volume 100% no enhancements side note works fine now. mic sens is auto
headset earphone in manage audio devices set default communication device
headphones set default device
headset microphone in recording set razer nari chat default device, and in proporties its set 1 channel 16 bit 48000 hz dvd quality
for some reason input device on discord is default, and output selected headphones razer nari ultimate - game, voice active, auto input sensitivity selected, and i have echo cancellation, noise suppression, and automatic gain control on. also probably doesnt matter but enable quality of service high packet priority is also enabled. hope this helps
i forgot to add. thx spatial audio when in chat active seems to do weird things currently in game or listening to music when someone else is talking. i turned it off for now while doing regular chat and listening to music at the same time. haptic intensity normally set to 20 so when i talk they dont hear what im listening to. Also default all on discord voice settings seems to work fine now but still having an issue isolating sound from what im listening to when i talk
Nari Ultimate Mic Issue fixed
A
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greatfeverAcidGreen569
I think I'm just going to return them. This is ridiculous...
Had the same exact feeling but after I turned off all enhancement, boosted mic level to 100 on synapse 3 my mic is flawless in Discord. This software ruins great Razer hardware. And on top of that I cannot upgrade firmware of my Nari's because my dongle is not recognized in the firmware updater
I think I fixed my mic when changing bitrate to 1c 16b 48khz, thanks.
OscarDavid
I have the same problem in Discord, I can not raise much volume or THX activated the mic is activated and everyone listens to the game, in the same way when I click (membrane) the truth is heard very good mic but I think it has a too high sencibility and everything is heard, try to lower the microphone perception nothing works, medium what works is to lower the main sound
I HAVE THE SAME PROBLEM, ANY HELP?
tehuu
I have the same problem - RAZER will you say something about this? Or should I send your 200 dollars headphones back to store?
SAME PROBLEM
Firmware updated.
Userlevel 4
Yeah I have this same issue, cant figure out how to not have the headphone audio be picked up by the mic, I tried to go to the support links posted but it seems the Razer website is going through issues too.
I wish there is a fix at some point
Update: I was able to get the 15. firmware file but when I try and do the update, the update button never lets me push it to start only the cancel button.
I wish there is a fix at some point
Update: I was able to get the 15. firmware file but when I try and do the update, the update button never lets me push it to start only the cancel button.
johnnyblu84
Yeah I have this same issue, cant figure out how to not have the headphone audio be picked up by the mic, I tried to go to the support links posted but it seems the Razer website is going through issues too.
I wish there is a fix at some point
Update: I was able to get the 15. firmware file but when I try and do the update, the update button never lets me push it to start only the cancel button.
I don't think that firmware is supported for the Razer Nari Ultimate headset, but it is for the other variants.
I am still having an issue with the mic picking up my game/music audio regardless of the HyperSense technology turned on/off.
Also, when I come home after work and power my Razer Nari Ultimate back on, I wait for it to connect, but when I switch around the profiles in the Synapse application, it doesn't seem to implement the various EQs I have set (switching through various EQs is no longer distinguishable). After a restart of the PC, it seems to function again (switching through different EQs is clearly distinguishable). I've tried solely restarting the Synapse 3 application, but that alone doesn't seem to alleviate the issue.
This also seems to tie in with the mic - for example, during a discord call someone will let me know my mic now sounds different (again after first powering the headset back on after coming home from work so the EQs are also not working at this time) - Then after a PC restart and confirmation that I am able to get Synapse EQ profiles to work again by testing them, the headset mic clarity comes back as well (however, there is still the same issue of picking up audio from the headset itself).
I really like this headset solely because of the immersion and sense of bass due to the HyperSense technology (it doesn't feel gimmicky as I thought it would) - it seems to recreate the vibration sensation and feel of bass that my audiophile headphones + amp did, so it seems like a cheaper great alternative to that, but only if I'm not replacing it's built in mic with a desktop mic.
If the mic issue regarding the headset audio bleeding into the mic can be fixed, then I'd be extremely happy with this purchase and would highly recommend to friends and family. However in this current state, I feel horrible referring people to this product as a good "gaming headset" while knowing one of the core components of a headset is the mic, which in this case is useless (and even nonfunctional) to the point where customers are looking for alternatives to the mic alone.
Is there a firmware update in the works for the Razer Nari Ultimate or is there another headset coming out from you guys that will polish off these issues soon? I would really appreciate some insight from Razer regarding this, because I'm on the fence about returning these if a better one is coming out that will fix these issues, but the HyperSense technology in this headset is making me not want to return it yet and making me have hope for firmware update/Synapse fix - I really don't think I should have to buy an external mic to go along a $200 gaming headset to have average mic functionality.
I have the mic problem where all my friends can hear everything I hear, this happens on ps4 and windows 10 gaming, talking in zoom, etc.
I have the Nari Ultimate and I dont find any link to get a firmware upgrade.
You can test this by testing the mic in zoom or skype, it will record for a short time, you can play some music and talk while testing. In the result I get my voice and the music (should get only my voice)
It is really dissapointing this issue with a $200 headset
Any solution?
I have the Nari Ultimate and I dont find any link to get a firmware upgrade.
You can test this by testing the mic in zoom or skype, it will record for a short time, you can play some music and talk while testing. In the result I get my voice and the music (should get only my voice)
It is really dissapointing this issue with a $200 headset
Any solution?
FernGreenvoicesolo309
Had the same exact feeling but after I turned off all enhancement, boosted mic level to 100 on synapse 3 my mic is flawless in Discord. This software ruins great Razer hardware. And on top of that I cannot upgrade firmware of my Nari's because my dongle is not recognized in the firmware updater :)
I got the Nari roughly over a month now and it very disturbing that my friends can hear my game or my music.
I tried getting the firmware updater found on this page: https://support.razer.com/articles/1663355991
I tried all the versions, however I keep getting stuck on the first step. The dongle is not recognized by my computer despite the different USB ports I've tried :frown_:.
I have tried running the "Nari Dongle Recovery Tool" (found on: https://support.razer.com/articles/1588406641)
and then running the firmware update after that but still no luck.
This is really stupid, with all due respect, we shouldn't have to pay $200 for a headset with a broken mic.
And on top of that an update arrives that might "fix" this but due to the firmware not detecting my dongle I cannot even try this possible "fix"...
I would not expect this from Razer as I have been a fan of their products, my desk is filled with Razer stuff..o_O:frown_:
Fuzms
Para mí, una actualización de firmware resolvió todo mi problema. Tuve que enviar un correo electrónico al soporte técnico para obtener el firmware. V14r4 es mi firmware actual.
muchas gracias si funciono
al fin despues de meses
Razer nari audio echoing have same problem other people can hear my music and game in discord,its annoying,o have the razer nari for 2 weeks,everything was fine in the first week but I thing afther the synapse 3 update this happened,pls Razer support help us with this problem make a new update to resolve this problem or give me/us a solution.
I don't know if the issue should be addressed here but i have a weird one, the audio just comes from one of the options i can't use the game/chat option on the Nari, when i enable one fo them the other just mute itself no idea what to do 
What are the settings you guys use so that discord is not picking up game sound.
I noted that haptic vibrations can be felt on the microphone so it picks it up. But why make a headphone with this feature when it is not a proper feature lol
I noted that haptic vibrations can be felt on the microphone so it picks it up. But why make a headphone with this feature when it is not a proper feature lol
ok so the only way i fixed this issue is with RTX voice, it worked perfectly for me for music and cs go, i can turn it up as loud as i can without the mic picking it up, tbh it's been so much of a hassle getting it to work now i just don't want to use the damn thing considering i went to the g pro x wireless headset which is superb for gaming.
Inflexius
I got the Nari roughly over a month now and it very disturbing that my friends can hear my game or my music.
I tried getting the firmware updater found on this page: https://support.razer.com/articles/1663355991
I tried all the versions, however I keep getting stuck on the first step. The dongle is not recognized by my computer despite the different USB ports I've tried :frown_:.
I have tried running the "Nari Dongle Recovery Tool" (found on: https://support.razer.com/articles/1588406641)
and then running the firmware update after that but still no luck.
This is really stupid, with all due respect, we shouldn't have to pay $200 for a headset with a broken mic.
And on top of that an update arrives that might "fix" this but due to the firmware not detecting my dongle I cannot even try this possible "fix"...
I would not expect this from Razer as I have been a fan of their products, my desk is filled with Razer stuff..o_O:frown_:
Sorry, I just recently purcahsed Nari Ultimate and just wondering if this has been fixed for you? Because I have Synapse recongize Nari Ultimate issue and I just found that that I cannot update/recover the dongle, also the pairing method from the power button also is not working.
jerovickFuzms
Para mí, una actualización de firmware resolvió todo mi problema. Tuve que enviar un correo electrónico al soporte técnico para obtener el firmware. V14r4 es mi firmware actual.
muchas gracias si funciono
Hola, que versión de headset tienes?
my friend can hear his echo when i use my nari ultimate but just his echo. my group say that they can hear his echo too but only with my headset. that didn't happen with my old one. bu t idk what to do or how to fix it
I am using my nari ultimate on ps4 and it has an echo. Do not know how to fix it.
Just purchased the Nari Ultimate for Xbox One and my friends in the party chat are saying I’m super quiet is there anyway I can adjust the mic so it can pick up my voice better?
I have Razer Nari Ultimate Wireless and mic quality is really awful. My recent headset was Razer Kraken 7.1 V2 Chroma and it has better mic than Nari Ultimate. What the heck Razer?!
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