Need help from Razer suppoet on a possible stolen device | Razer Insider
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Need help from Razer suppoet on a possible stolen device

  • March 4, 2026
  • 1 reply
  • 39 views
genaroh3

Purchased a headset from Amazon through a third party seller back in Feb and when I attempted to register device, it wouldn’t allow. When I attempted to reach out to Razer Support, I then see that the device is registered as stolen. I emailed Razer through support and through my other personal email and haven’t received any reply. I would like to get this resolved to see what I should do. Or if I should just send the headset back lol

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • March 5, 2026

Hey ​@genaroh3,

Let me assist you with your headset. Can you send me a PM with your case number so I can check what transpired and see what I can do to help?

 

 

*Thread locked to curb conversation to PM.

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