Subject: Help with 7.1 Surround Sound Code Registration
Hi Razer Support,
I bought a Razer headset, but I didn’t receive my 7.1 Surround Sound activation code.
The seller told me they did not register it, so I would like to know if this headset (or code) is already registered under any email address.
Could you please check and tell me which email it was registered with, or help me get my activation code?
Thank you for your help!
+1May be fake. I’d return it and get from viable source.
Subject: Help with 7.1 Surround Sound Code Registration
Hi Razer Support,
I bought a Razer headset, but I didn’t receive my 7.1 Surround Sound activation code.
The seller told me they did not register it, so I would like to know if this headset (or code) is already registered under any email address.
Could you please check and tell me which email it was registered with, or help me get my activation code?
Thank you for your help!
Hello samsam20025,
I have confirmed that the Razer BlackShark V2 X serial number you provided is already registered to another account, and the 7.1 Surround Sound activation code was claimed on March 30, 2024. Due to privacy and security policies, we are unable to disclose the email address associated with the registration.
However, you can send a private message with your proof of purchase, and I will verify if the reseller is listed as an Authorized reseller. This will help us determine the next steps in resolving your issue.
Thank you for understanding, and I look forward to assisting you further.
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