New headset | Razer Insider

New headset

B
So the wife surprised me with this new headset....Kraken 7.1 v2. I just got them today.

So here's my issues: Razer claims this is a legacy device and needs Synapse 2.0....OK. I just recently got a new mouse as well....She surprised me again. I got the Razer DeathAdder Essentials and it uses Synapses 3.0

First will the 2 conflict with other?

So I setup the heaset, dowloaded Synapse 2.0 and calibrated and adjusted the settings to my liking. They work great with the OS (windows 10 Pro 54 bit, with the new features update 2004) and on the web....ie YouTube and the like.

I use Skype as my primary commutations for personal and gaming calls. After make a call or receiving a call, Skype works for about 12 seconds and then I get 2 X's at the top saying both my mic and ear phones are not working and need to use something else.

I've not tried Dicord yet.

Does anybody have a clue as to what the heck is going on?
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2 Replies

Jenjar
Rank
Userlevel 7
Synapse 2 and 3 will work fine with each other. The skype issue sounds like something to do with skype itself, I would check your settings. You can also make sure that the headset is set as your default playback and recording device in your PC settings.
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B
Great idea....will do that.

I went with Live Chat support and an hour later they said the same thing.

On a personal note....I love Razer products. My first was a headset....Carcharias. They lasted me 10 yrs until the cord gave way at the ear connection. Internal wires broke. I still have them...lol. Then the Razer DeathAdder 3.5 and same thing happened on that with the and lasted about as long.
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