HELLO, I PURCHASED YOUR PRODUCT FROM A BULGARIAN SITE. WHEN I OPENED THE BOX THERE WAS A CARDBOARD WHICH HAD AN ACTIVATION CODE ON IT. WHEN I TRIED TO DELETE THE GRAY BOX TO SEE THE CODE I DELETED THE CODE ITSELF, NOW I CAN'T CONNECT THE HEADPHONES AND THEY ARE VERY WEAK. HOW CAN YOU HELP ME.
S/N:862121DO9711354
RZ04-02830100 BLK
RZ04-02830200 GRN
nikovbg83@gmail.com