problem with razer kraken v3pro

Hello, I recently bought the razer kraken v3 pro and I don't understand when it charges. It flashes yellow-green while charging and then red. When I remove it from its charge to turn it back on, on the software I see that it is not 100% charged. So it takes me more than 3 hours (or a whole night) to charge it and when I want to use it, it's not fully charged.