Proof of purchase still required for warranty claims | Razer Insider
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Proof of purchase still required for warranty claims

  • Jan 9, 2021 7:27 PM UTC
  • 1 reply
  • 30 views
Hello guys, I just registered both my deathadder elite and kraken but when I try to upgrade my surround to pro they have green* saying proof of purchase still required for warranty claims. Do you know where or how I can proof the purchase of these two products. I bought them from an authorized Razer resellers in Bulgaria.
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    1 Reply

    JulianKapa
    • JulianKapa
    • Insider Mini
    • Jan 10, 2021 6:03 AM UTC
    Not sure why it says "warranty claims" - it doesn't sound like that's what you want to do... I think if you still have the packaging with its barcode, the store might be able to re-print your receipt. Or, bank statements of those transactions may be proof of purchase.
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