Proof of purchase still required for warranty claims | Razer Insider
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Proof of purchase still required for warranty claims

  • January 9, 2021
  • 1 reply
  • 8 views

Hello guys, I just registered both my deathadder elite and kraken but when I try to upgrade my surround to pro they have green* saying proof of purchase still required for warranty claims. Do you know where or how I can proof the purchase of these two products. I bought them from an authorized Razer resellers in Bulgaria.
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1 Reply

JulianKapa
  • Insider Mini
  • January 10, 2021
Not sure why it says "warranty claims" - it doesn't sound like that's what you want to do... I think if you still have the packaging with its barcode, the store might be able to re-print your receipt. Or, bank statements of those transactions may be proof of purchase.