Razer Barracuda Pro Not Working | Razer Insider
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Razer Barracuda Pro Not Working

  • 21 November 2023
  • 4 replies
  • 350 views

Hello,

 

My Barracuda Pro suddenly stopped working today and I was wondering if this has anything to do with the recent software update or I just have a bad one.

  • software updated on Sunday 19 nov. and was working after - no probs
  • yesterday also was okay. mostly used for a few hours - zoom conference, listening to music and playing games on iPhone. didn’t have any problems
  • until this morning, 21 Nov, I turned it on and there was no audio. no voice prompt saying it’s powered on. it connected to bluetooth but has no audio. restarted a few times but still didn’t work
  • after approx 3 hours i tried using it again and audio was back but then a few seconds after, it started having staticky noise until it goes completely silent
  • whenever I turn it on or off there’s this subtle hint that something was turned off, like a faint beep or something
  • went to Razer’s troubleshooting guide and followed all the troubleshooting steps including firmware update - which by the way was weird because I thought I already had the latest firmware but it still went through the update. I thought it was gonna fix the problem but it’s still the same
  • also uninstalled drivers and all but same problems

Quite disappointed as this is new and bought almost 2 months ago. Was hoping to check if others also experienced this or if anyone can assist a new Razer device owner.

 

Note that I’ve also submitted a ticket already for support but any additional help would be much appreciated.

 

PS. I had no problems with this device since I bought this almost 2 months ago and have been loving the quality of audio and all until this morning. Sadge.

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Best answer by loganw5396 23 November 2023, 14:37

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4 Replies

I am having a similar issue. I have been using my barracuda pros for the past 30 mins with no issues and i decided to update the firmware but the updater crashed and now my headset will not turn on and it doesnt display that its even charging anymore

I am having a similar issue. I have been using my barracuda pros for the past 30 mins with no issues and i decided to update the firmware but the updater crashed and now my headset will not turn on and it doesnt display that its even charging anymore

any luck from your end mate? is it still the same?

I haven’t been able to charge it or turn it on still. I got ahold of razer support and since none of their steps to fix the issues will work they deemed it broken so they agreed to send me a replacement. Honestly pretty happy with that since I’ve had the headset since early 2022

hey i just picked up the baracuda x and used it a bit but it suddenly stopped working turns out my pc usb was broken lol hope this helps

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