hi guys i need help i just bought razer barracuda x 2022 the pink version and i cant startup firmware software because it tells me to put usb c donlge withouth the usb a adapter but i dont have usb c in my pc, sound works but my mic doesnt even tho windows registers it what should i do
Hi
Let me assist you with your headset. Have you tried using the USB adapter to see if the firmware updater detects your dongle? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
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