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Razer Barracuda X dongle

  • April 9, 2025
  • 1 reply
  • 188 views
A

My dongle was damaged (Barracuda X Quartz Edition) and my partner gave me his dongle as they had Barracuda X black. However, my dongle was RC-03801 and his is RC-0380. I tried to link through the Razer application and it doesn’t detect my headphones. Is it because the dongle needed for my headphones is RC-03801? How can I get a replacement? I searched everywhere T_T

Best answer by Razer.Ten

Hey ​@amandaja93,

Please send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory.

 

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • Answer
  • April 10, 2025

Hey ​@amandaja93,

Please send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory.

 

 

*Thread locked to curb conversation to PM.

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