I can not get game and chat mix to work with the blackshark pro v3 specifically the issue occurs when I run any game my discord output cuts. my mic will work and people can hear me, but I can not hear them. the chat works great with discord and my output from my mic is great. but I can not get the THX experience with discord.
I have looked through all support chats and really nothing is sufficiently answered.
How can I get Discord output to continue while running game as the default output
Hi Poopout99,
To fix your Razer BlackShark V2 Pro (2023/V3) not receiving audio while using Discord, you must correctly configure the dual-channel audio in Windows and Razer Synapse. Set Discord output to "Razer BlackShark V2 Pro - Chat" and System output to "Razer BlackShark V2 Pro - Game" to enable THX spatial audio while chatting. Should you need further assistance, PM me your Razer BlackShark V2 Pro’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.
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