Razer BlackShark V2 PRO disconnects during gaming sessions in COD Warzone | Razer Insider
Question

Razer BlackShark V2 PRO disconnects during gaming sessions in COD Warzone

  • 6 February 2024
  • 3 replies
  • 85 views

Hi,

 

I think I have a problem with my headphones (2020 model). The headphones randomly disconnects during call of duty warzone sessions and also on discord conversations. (that continuous annoying beeping)

What I did:

Fully reinstalled razer synapse.

I checked for firmware updates.

Chaging the dongle to diffrent usb ports.

 

Can anyone help me?

Thank you!

 


3 Replies

they are aware of the issue. get a refund if you can.

Ok forget my last reply. I fixed it by inserting usb into a different usb slot on my pc. try them all.

Userlevel 7
Badge +1

It might be interference from other wireless devices (you can try to change 2.4GHz wifi channel on your router/access point) … or from USB 3.0 devices: https://www.intel.com/content/www/us/en/support/articles/000095026/intel-nuc.html

Try to keep dongle as close as possible.

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