Razer blackshark v2 pro has really shallow audio all of a sudden? | Razer Insider
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So i’ve had this headset for a good year now and they’ve been perfectly fine. But all of a sudden i turned my laptop on today and they just sound really ‘shallow’ and sort of ‘muffled’. I’ve never used them as a wireless headset, always wired, so i’ve checked the connection on the wire, i’ve updated my drivers, hell i’ve even gone and bought thx spatial audio just to see if that would make a difference, still the same however. I’ve also restarted my laptop like 4 times aswell. Any help would be greatly appreciated, thanks

Hi @llewwills,

 

Try to repair the Synapse 3 app by following the steps here. If that didn’t help, let me know through PM so I can kickstart a support ticket and escalate your concern to the software team for advanced resolution. Thank  you!


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