microphone works when I try it on my phone I tried to reinstall 7.1 surround sound didnt help also I tried everything in https://mysupport.razer.com/app/answers/detail/a_id/5394/?_ga=2.88911067.1382262106.1751127089-1630925233.1751125405&_gl=1*ic8873*_gcl_au*MTkxNzYzODk1Ni4xNzUxMTI2NzE3*_ga*MTYzMDkyNTIzMy4xNzUxMTI1NDA1*_ga_3TRK53PM75*czE3NTExMjU0MDUkbzEkZzEkdDE3NTExMjkzNDckajYwJGwwJGgw
didnt help also I use adapter that came in box