HELLO EVERYONE!!
REGARDING ON THE UPDATE OF BLACKSHARK V3 FIRMWARE..PLEASE CAREFULLY READ THE INSTRUCTIONS.. FIRST THING TO DO IS TO UDPATE THE DONGLE, THEN AFTER THAT, UNPLUG THE DONGLE TO YOUR PC/LAPTOPS, NEXT CONNECT YOUR HEADPHONE USING THE PURCHASED TYPE C TO TYPE A CABLE TO YOUR PC/LAPTOPS THEN CONTINUE UPDATE.. THEN IT WILL FIXED YOUR PROBLEMS.. IT SHOULD BE THE SAME VERSION 1.4.0.0.. THANKS
Hello there,
What specific issues are you having with the dongle after the firmware update? Let me know via PM along with the serial number of your BlackShark V3 so I can validate it in our database and for proper documentation. Looking forward to your response!
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