Razer Electra v2 USB: Device recognized. | Razer Insider
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Hello,



Three days ago I bought a Razer Electra v2. Now it stopped working. Windows message:



Windows has stopped this device because it has reported problems. (Code 43)

The USB device returned an invalid USB configuration descriptor



I tried the headphone on two different PCs. Same problem.

Can it be fixed? or is it broken?



Thanks!
Hello,



I have had this issue with the code 43 and this workaround helped me fix it,

https://www.pcworld.com/article/2902263/this-trick-can-quickly-fix-many-mysterious-hardware-failures.html



Let us know the result, thanks.
Hello,

Thanks for your reply

I have tried this but still no luck. Still same error.....On all 3 PCs.
Then the option is to contact the razer support,

https://www.razer.com/contact-us?_ga=2.39085795.1588667539.1570610576-919639111.1565016286
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