Razer Hyperspeed Pro V2 Dongle Suddenly Stopped Working | Razer Insider
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Question

Razer Hyperspeed Pro V2 Dongle Suddenly Stopped Working

  • June 6, 2026
  • 1 reply
  • 6 views
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Hi everyone,
my Razer Hyperspeed Pro V2 headset was working perfectly, but out of nowhere the USB dongle stopped being recognized by my PC. I’ve tried different USB ports and restarted everything, but it still doesn’t respond.

 

Is there any official way to replace just the dongle, or do I need to go through RMA/support for a full replacement?

Any advice would be appreciated.

The product is out of warranty btw.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
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Hello there, ​@Dudozzo!

 

I can check our inventory for a replacement dongle. Please send me a message via PM along with your headset’s serial number so I can validate it in our database and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.

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