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Razer Kraken

  • December 30, 2022
  • 1 reply
  • 5 views
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I just bought the razer kraken mercury edition and i can hear only the right earphone, the left one doesnt have any sound. Also the mic doesnt work. And i scratched the numbers for surround sound 7.1, is there anything i can do with that?

    1 Reply

    Yorkifyme
    • Yorkifyme
    • January 3, 2023
    My Razer Nari Ultimate has some issues with the one speaker. If I push and pull it lightly around my ear, sometimes it fixes it. If you aren’t getting any sound at all from it, it might not be a connection issue (like mine is). I recommend contacting support for this one, if you haven’t already. The techs should have a better idea of what you should check to isolate the problem.
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