Razer Kraken 7.1 V2 on Synapse 3! | Razer Insider
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Razer Kraken 7.1 V2 on Synapse 3!

  • Jul 10, 2018 12:47 PM UTC
  • 88 replies
  • 1156 views

uppakk
As in the title, I have recently purchased this cool headset but I cannot modify it from the chroma option of synapse 3 cause kraken 7.1 v2 is not supported. Is there any chance to be implemented in?
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88 Replies

Surf
Vanguard
  • Vanguard
  • Jul 10, 2018 3:54 PM UTC
Razer doens't have any headphones supported on Synapse 3.0. You need to download the old Synapse 2.0 and there you will see your Krakens settings.

Sorry for resurrecting this, but I STILL have to keep Synapse 2.0 for my Razer Kraken V2 7.1 to work...

uppakk
  • Author
  • Aug 30, 2018 10:58 AM UTC
HipHopBlond
Sorry for resurrecting this, but I STILL have to keep Synapse 2.0 for my Razer Kraken V2 7.1 to work...
Nice meme boi

  • Aug 31, 2018 6:52 AM UTC
Same sad situation here

what the fuck razer....

Bitauren007
  • Insider Mini
  • Oct 21, 2018 3:45 PM UTC
quite disastrous to think that all their headsets are on the old synapse 2

Was hoping to find a solution here as well or at least RAZER giving a yes we are working on it or no we have no plan on supporting it.

ARMOR_152
  • Insider Mini
  • Nov 6, 2018 1:38 AM UTC
Hopefully soon, it seems like this is their most popular current headphones.

Oh man I hope so!

  • Nov 6, 2018 10:57 PM UTC
is this the reason they sound so quiet? i just bought mine yesterday and was majorly disappointed.

ARMOR_152
  • Insider Mini
  • Nov 6, 2018 11:01 PM UTC
SystemFailure32
is this the reason they sound so quiet? i just bought mine yesterday and was majorly disappointed.
Reinstall Synapse 2, mine has done that twice in the last few weeks. It's a pain but seems to fix it.:frown_:

Kaelath
  • Insider Mini
  • Nov 7, 2018 12:43 AM UTC
I'm currently on month 3 of waiting on support to fix my Synapse 2.0 being broken I've been unable to do anything related to my headset since September 1st because my RazerConfigNative.DLL breaks everytime I launch it.

So far mine has been working with no issues

Herr_Wam
  • Insider Mini
  • Jan 11, 2019 4:12 PM UTC
Guys, wtf. How long does people have to wait for it. Stupidest roll out of soft ever. Fix this thing, as it is getting more and more annoying. With that reaction time you are just pushing me personally to get next headset, mouse and keyboard from a competitor.

Kaelath
  • Insider Mini
  • Jan 11, 2019 8:08 PM UTC
I'm still waiting on the dev team to figure out why the V2's don't work and from what digging I've done it's something with the built in surround pro software with the headsets themselves, because I sent the original ones in for RMA and the brand new ones have the exact same issue that the old ones did, across 3 computer systems.

Seriously what is the Point of having Synapse 3.0 if you havent moved everything over.

  • Feb 2, 2019 10:25 AM UTC
Razer, come on we're rooting for ya! Get that synapse 3.0 here and integrate everything like a bass! I just bought my kraken 7.1 v2 as well btw, 100% thought we have it in synapse 3 by now.

Razer for fucks sake, can you please for the love of christ fix this issue, what's the fucking point of having to use 2 different Synapse programs.. Also, anybody else have the issue of changing settings(lighting and mic) on your headset in Synapse 2.0, and the settings wont ever be saved? I want to change my lighting from spectrum to breathing in a static colour, and it keeps reversing it for some reason. I've reinstalled, logged out and in and so fourth..

  • Feb 4, 2019 6:34 PM UTC
Yeah, having 2 synapses for different peripherals in a setup sucks. Please import all existing peripheralls from synapse 2 to 3 please, or just make it one, I don't care if it's Synapse 2.0 or 3.0, just.make.it.all.into.one.program, so we don't have to deal with this..

  • Insider
  • Feb 5, 2019 11:39 PM UTC
Per another thread I saw somewhere here they've been focused on fixing bugs/crashes in v3. Admirable and necessary work to which I say thank you as, a new user, I've managed not to hit any of the bug/crashing issues reported across synapse/chromaStudio/Hue Integration, etc For myself, I'm mostly irked and mildly inconvenienced with having to run both v2 and v3 SW to support my mix of devices. Hoping they can shift resources back to feature work from bug work now that the product seems more stable...pretty please with a cherry on top?

  • Feb 6, 2019 5:25 PM UTC
CaptnHammer
Per another thread I saw somewhere here they've been focused on fixing bugs/crashes in v3. Admirable and necessary work to which I say thank you as, a new user, I've managed not to hit any of the bug/crashing issues reported across synapse/chromaStudio/Hue Integration, etc For myself, I'm mostly irked and mildly inconvenienced with having to run both v2 and v3 SW to support my mix of devices. Hoping they can shift resources back to feature work from bug work now that the product seems more stable...pretty please with a cherry on top?
You were actually able to make the request so much more polite and compelling than I did. Lol. Cheers.

  • Feb 6, 2019 6:03 PM UTC
its actually annoying as f**k. having to have synapse 2 for my man o war wireless yet my kb, mouse & mouse pad & headset stand & rgb lights all work with synapse 3. youd think they would be smart about it and help us customers out

Nrman
You were actually able to make the request so much more polite and compelling than I did. Lol. Cheers.
I too do the softwarez - the struggle is real. That said, having to use beta software for production devices (with no alternate) seems dicey at best... ...waiting patiently, for now...

  • Feb 10, 2019 3:33 PM UTC
Why run both 2 and 3? Are there some components that aren't supported by 2? I just have a LanceHead mouse and the Kraken headset, so maybe I'm missing something. The only really annoying part for me is the update notification popping up all the time letting me know that 3 is out there.

Maximusisback
Vanguard
Nrman
I just bought my kraken 7.1 v2 as well btw, 100% thought we have it in synapse 3 by now.
Nope, still waiting for the Synapse 3 Beta to get updated and include it