Razer Kraken Headset Audio Problems

I got a Razer Kraken headset for Christmas. I thought they were supposed to be decent quality, but it sounds like there is only bass when I use them. Sometimes it almost sounds like treble frequencies are being converted to bass. Before I got them, I was using some RIG 400's that I got off Wish https://nox.tips/. Were they actually a hidden gem that's higher quality than Razer? Cause they were significantly nicer as far as audio quality. Is there some setting I missed, or are these just not that great?