Razer Kraken Kitty Edition keeps disconnecting | Razer Insider
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Razer Kraken Kitty Edition keeps disconnecting

  • Dec 29, 2021 10:43 PM UTC
  • 4 replies
  • 900 views

My headset keeps disconnecting and then reconnects just to diconnect shortly afterwards again. I purchased it in July 2020 and this issue keeps reappering from time to time usually lasting for a few hours now its been going on for a week. I have been trying to reinstall the software but sadly didnt fix the issue.
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4 Replies

Sye_The-Vie
Vanguard
  • VANGUARD
  • Dec 31, 2021 6:22 AM UTC
Try~~~
  • Remove your headset from USB or 3.5 mm
  • Uninstall your Synapse and audio driver
  • Reinstall your Synapse and audio driver
  • plug your headset to a different USB port

FiszPL
Vanguard
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  • VANGUARD
  • Dec 31, 2021 7:14 AM UTC
You can also try plugging it to other PC to check if it's some software issue on your PC or hardware fault (faulty headset).

  • Author
  • Jan 1, 2022 3:18 AM UTC
Sye_The-Vie
Try~~~
  • Remove your headset from USB or 3.5 mm
  • Uninstall your Synapse and audio driver
  • Reinstall your Synapse and audio driver
  • plug your headset to a different USB port
none of this has worked

  • Author
  • Jan 1, 2022 3:20 AM UTC
FiszPL
You can also try plugging it to other PC to check if it's some software issue on your PC or hardware fault (faulty headset).
i dont have access to another pc