Razer kraken v4 x 7.1 surround sound not working | Razer Insider
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Razer kraken v4 x 7.1 surround sound not working

  • January 30, 2026
  • 2 replies
  • 18 views

I just got my device registered and got the 7.1 sorround sound key and followed the steps but no audio will actually play. Either it jitters and refuses to play or jitters for a while then plays without audio. I have tried to restart both the software and my PC and even installed synaps 3 because some people said it worked. 7.1 is set as default and the app shows that is should be working. Please help

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2 Replies

  • Author
  • Insider Mini
  • January 30, 2026

nvm i found out why the bit rate on the razer krakens where set higher than the bit rate for the 7.1


Razer.Aero
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  • Razer Support
  • January 30, 2026

Hi 69X42O,

I’m here to help. Please try to perform the troubleshooting steps in this support article no audio issue. Feel free to PM me your device serial number if you need further assistance. Have a good one!

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