Razer Kraken V4 X | RZ04-0518 has been the worst headset to date

I am hitting a little over the 1 year mark with this headset and prior to this i had the V2 that lasted me so long and it was great. But the V4 has been a real let down. The pervious model allowed us to retract the mic and this one doesn’t even let us rotate it incase we want to eat. Just today I took it off its stand and the connecting over head part is broken not all the way through but enough that it wont connect to my ear and I didn’t do anything to it other than place it on my head. This one was a real let down, I am still using the Naga X for mmo’s but don’t know if i’ll be re purchasing a headset since the downgrade in quality.