Hello, good afternoon. I have a problem with my Razer Nari Essential headset — the left side isn’t working properly. It suddenly stops producing sound, and sometimes it works but at a much lower volume than the right side. Is there a place where I can send it to get checked or repaired?
Question
razer nari essential left ear dont work
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+1Which Synapse are you using?
- Razer Support
Hey there,
I understand that you're having an audio balance issues with your Razer Nari Essential. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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