Razer Nari keeps connecting and disconnecting

​​​​​​Hello. I own Razer nari for over a year and I now have a problem with the headset constantly disconnecting and unsuccessfully reconnecting with the sound like when you are out of reach when sounds start playing. I tried to change usb slots for the dongle, but it did not help. When in the sound settings tab, it endlessly re updates with "Razer nari chat" and "Razer nari game" as an option. Previously, when I played Skyrim, the headset crushed when I played and charged it at the same time, but it was exclusively Skyrim. There are no other effects on the system, only infinitely reconnecting headphones. Restarting pc and turning the headset on/off also did not help. I tried updating the drivers and reinstalling Razer synapse, but that did not help. The headphones hadn't had any physical damage. Connecting via USB to the pc does not seem to have any effect, except my pc refuses to detect headphones at all. Also, when I enter the sound settings, the window sometimes crashes. Dongle recovery tool does not start working, probably because headphones just connect and disconnect.