Razer Nari Ultimate : Avnera AV6301

They already told me if its pass warranty that they will not replace it. And its not even a week pass my warranty. I already contacted Razer but still no response. :frown_:

dacoolmike
This Razer.Caziel guy told me he will help me solve the problem as he was branded official razer support tag on his name and has not responded to any of my messages after closing my post about the issue. Talk about Razer Support. :frown_:

forget Razer support - not even worth your time with those guys...even when i contacted Amazon for mine i told them I spoke to Razer and they were useless - even though i hadnt contacted them

the lesson here is to always buy from Amazon if you can as they issue refunds and returns with no questions asked practically every time

dacoolmike
I hate it that every time I ask replacement of a razer product they always want you to cut off the wire and take a picture of it for approval of their RMA team and what if its not approved then you did that all for nothing imagine I have a Razer Nari and the usb dongle is broken so I can still use it with the wire and they want me to cut it off for approval and then what if its not approve then now I don't only have a non working usb dongle but also a useless razer Nari with a cut off wire.

Dude - its played out tactics they use - they give you all the pleasantries like - "i hope you are well..." etc, then they just drag the return out for so long to the point you cant be bothered with it anymore. i remember i bought their power bank - they sent me 3 of them and none of them had as much power as they stated - in the end they gave me a credit note - took about 6 months of emails man.

also when they send you an email, even if you reply instantly, they still wont get back to you for at least a day or 2..

dacoolmike
I dont even know if I still want the replacement anymore or probably move on to a different brand.

buddy this is a known issue with these headsets - the usb dongle will always screw up - i got a full refund and bought these beauties and honestly they are perfection

https://www.amazon.co.uk/gp/product/B082R1GMV2/ref=ppx_yo_dt_b_search_asin_image?ie=UTF8&psc=1

NK.33
they have red light mic on off on the mic, chat and game balance, volume on the headset and 7.1 surround...Mic also detaches so you can use them as just headset if you like. check reviews on Youtube

they also last forever - hardly ever charge them