Recently (as of yesterday) my Razer Nari Ultimate has been having a bit of a strange problem. It is fully capable of remaining connected via wireless dongle as long as audio doesn’t attempt to play through it. However, if audio does try to play through the headset it will cause the headset to disconnect momentarily from the computer, during which time the playback device also disappears in the sound settings. It will then almost immediately reconnect, followed by disconnecting again. This loops until the audio stops, during which time no audio ever comes from the headsets aside from the “boop” sound twice per loop.
I have updated synapse, tried to use the headphones without synapse (still happens), and used both the dongle recovery and repairing tools. None of these have managed to resolve the issue. I have checked that the usb ports are not faulty, as the ports work with any other device plugged into them.
Does anyone have any ideas for further things I could try?