Razer surround sound 7.1 non working | Razer Insider
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I can't select any devices from the app, I've tried EVERYTHING but nothing works.
On my Windows 11.

I got the same problem.
Gh0sy
I can't select any devices from the app, I've tried EVERYTHING but nothing works.




Please perform the workaround from this article. Otherwise, delete all Razer-related by downloading the Razer Driver Clean-up tool: https://rzr.to/Tf53xj. Once done, please restart your computer. Let me know if it goes.
Thanks for your help but it's still not working, btw im using the razer Kraken X headset (jack 3.5mm edition).

I've tried the article you mentioned;

Using the Razer Driver Clean-up tool;

Uninstalling and reinstalling the app;



It's like the driver was never installed and becouse of that i cant select it from the devices list.

(Sorry for my bad english)
Gh0sy
Thanks for your help but it's still not working, btw im using the razer Kraken X headset (jack 3.5mm edition).

I've tried the article you mentioned;

Using the Razer Driver Clean-up tool;

Uninstalling and reinstalling the app;



It's like the driver was never installed and becouse of that i cant select it from the devices list.

(Sorry for my bad english)




Thanks for sharing. Please create a video showing the issue and upload it to any online storage account, then paste the shareable link in your PM so I can observe it closer and share it to our Support Team. Thanks for your cooperation.
Razer.Speedcr0ss
Thanks for sharing. Please create a video showing the issue and upload it to any online storage account, then paste the shareable link in your PM so I can observe it closer and share it to our Support Team. Thanks for your cooperation.






Here's the link (*Google Drive link omitted for your security)

Let me know if works
Gh0sy
Here's the link (*Google Drive link omitted for your security)

Let me know if works




Thanks for the video. I removed it for your security. By the way, I'll be locking this thread to divert our conversation privately.
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