Hi All,



I've purchased a Razer BlackShark v2 Pro Wireless and it's my very first wireless headset. Solid headset but I've noticed an issue when I turn the volume via the volume knob, whenever its too high or too low, the headset will emit a constant static/buzzing noise on the right side of the earcup. I've tried everything in attempt to solve the issues, however all to no avail. I list down the stuffs that I've tried in attempt to solve the issue.



1. Update Firmware

2. Connect to different device to test and test with different USB ports

3. Uninstall and reinstall Razer Synapse

4. Disable all audio enhancement



is there any solution to this ? If not, is this something that I can request Replacement (got this headset two days ago) ?



Thanks in advance and have a good day.