Hello Razer Support,
I have a Razer Barracuda X Chroma wireless headset (model RZ04-0522), and the original USB-C wireless dongle has broken and no longer works.
I use the headset with my USB-C iPad for gaming, and I would like to purchase a compatible replacement dongle to get the lowest possible audio latency.
Could you please confirm:
- Is a replacement dongle available for this exact headset model?
- Can I purchase it directly from Razer?
- What is the price and shipping cost to Germany?
- How can I pair the replacement dongle with my headset?
I can provide my serial number and proof of purchase privately if needed.
Thank you for your help.

