So, 2 days ago I bought Razer Kraken X Lite, came home and today I wanted to try surround sound, 1st I was having problems with Surround Sound App and I was reinstalling it 5 times, after that I finally installed it, when I wanted to log in it said “No authentication found”, I was searching the fix on Razer Insider but couldn’t find anything, I only found 1 mod that said “Uninstall the app, restart the PC and install it again”, I did that 3 times nothing happened. Please someone help.
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- Razer Support
- 1805 replies
Hey,
I think you have installed the wrong app. No worries, this is just a quick fix. Please drop me a message via PM along with your device’s serial number so I can validate it and help you with the activation.
*Thread locked to curb conversation to PM.
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