I saw a special offer for the RAZER BLACKSHARK V2 X today. After using it, I found that my earphones had sound, but the MIC could not sense it. After checking the instructions on the official website, I found that there was supposed to be a one-to-two earphone cable, but it was not included in the package. I would like to ask what is the problem?
Question
The product I purchased is missing something? (This article is translated, please excuse any grammatical errors)
This topic has been closed for replies.
- Razer Support
- 1930 replies
Hi there,
There’s a high possibility that your headset is a counterfeit since the inclusions are not complete. Where specifically did you purchase it? Let me know via PM along with your headset’s serial number so I can validate it and for proper documentation.
*Thread locked to curb conversation to PM.
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