Hello,
I recently purchased the Razer BlackShark V2X and encountered an issue while trying to activate the 7.1 surround sound. When I attempted to register my headset, I received a red warning message stating, "The Product is Already Registered. Please contact support." I wanted to reach out to seek assistance with resolving this matter. Could you kindly guide me on how to proceed?
Hello,
I recently purchased the Razer BlackShark V2X and encountered an issue while trying to activate the 7.1 surround sound. When I attempted to register my headset, I received a red warning message stating, "The Product is Already Registered. Please contact support." I wanted to reach out to seek assistance with resolving this matter. Could you kindly guide me on how to proceed?
Hi byteVanillaIcefocus358,
I’m here to help. Please PM me the headset's serial number and proof of purchase so I can check the information in our database. Please save the shareable files via any online drive account listed here. All the best!
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