This product is already registered /problem | Razer Insider
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This product is already registered /problem

  • November 24, 2025
  • 1 reply
  • 22 views
K

Hello Razer Team,

I'm new here and excited to begin this journey with you. However, I'm facing an issue while activating my BlackShark V2 X headphones. I keep receiving a message stating: "This product is already registered. If you did not register it, please contact Razer Support."

Could you please reach out to me so I can provide the necessary information and documents? I’d appreciate your assistance.

Thank you in advance for your support! 🙏🏻

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

​Hey there, ​@kenjii125 
 

It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!


 

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