THX Continually Fails With Razer Nari Ultimate | Razer Insider
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THX Continually Fails With Razer Nari Ultimate

  • December 19, 2022
  • 1 reply
  • 32 views
J
Greetings, So every Razer update breaks THX in everyway. The only want to get it back is uninstall all of Synapse and then reinstall it after every update. The issue is I flip between my speaker audio, Razer Game audio, and THX a lot. When I do that after I leave THX and go to a different non-THX sound source and go back THX is broken again. No sound. I have to restart and even then it won't come back. I am UNINSTALLING again for the umpteenth time and it still will need to be reinstalled to get it back. Restarting the service does not help. It also sometimes breaks when I turn my headset off and come back to it later. RAZER PLEASE FIX THIS! I should be able to change sources without THX breaking every 3 seconds. Why is it so flimsy?

If you have THX with your Razer Headphones, how often is it broken?

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Razer.Zionzedd
JukEboXAuDiO
Greetings, So every Razer update breaks THX in everyway. The only want to get it back is uninstall all of Synapse and then reinstall it after every update. The issue is I flip between my speaker audio, Razer Game audio, and THX a lot. When I do that after I leave THX and go to a different non-THX sound source and go back THX is broken again. No sound. I have to restart and even then it won't come back. I am UNINSTALLING again for the umpteenth time and it still will need to be reinstalled to get it back. Restarting the service does not help. It also sometimes breaks when I turn my headset off and come back to it later. RAZER PLEASE FIX THIS! I should be able to change sources without THX breaking every 3 seconds. Why is it so flimsy?
Hi JukEboXAuDiO, Thank you for bringing this to our attention. Please gather the Synapse logs from your PC by following the steps here. You can use Google Drive to share the files and PM me the link. I will start a case to properly document your concern and raise it with the software team so they can have a closer look at the issue.

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