I've tried to activate my THX Spatial Audio code that was sent to me via email however it claims there is an error.
I had my wife read the code out to me to ensure I've typed it correctly and I had done so.
I also tried copy and paste from the email and that failed too.
Any chance of getting a new code?
Hey,
What specific headset your have? Maybe you have entered the code on a different software. Please reach out via PM along with your device’s serial number so I can validate it and help you with the activation.
*Thread locked to curb conversation to PM.
+1Are you 100% sure that your headset supports THX Spatial and not 7.1 Surround (different app): https://www.razer.com/eu-en/71-surround-sound ?
Which headset do you have exactly?
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