where to get a replecement dongle for my blackshark v3 pro on pc ? | Razer Insider
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Question

where to get a replecement dongle for my blackshark v3 pro on pc ?

  • October 1, 2026
  • 1 reply
  • 38 views

I recently bought new headphone (razer blackshark v3 pro) and after 2 months of use, the dongle broke and I am now forced to use the wire since the bluetooth signal isn’t working either. I’d like to know if there is a way of buying or get a replacement dongle for the pc version of the blackshark v3 pro ?

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • October 1, 2026

    Hey ​@tortuu,

    Can you give more details on the issue you’re currently experiencing with the wireless USB dongle? Please also send me a PM with the serial number of your headset together with your location/country so I can verify it in our system and check our inventory.


    *Thread locked to curb conversation to PM. 

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