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Activation code not sent

  • June 15, 2022
  • 6 replies
  • 13 views

I ordered the kraken headset that says on the razer website comes with 7.1 surround sound yet no activation code was included in my box and even when i registered my device it still wasn't sent to my email.
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6 Replies

Try to Reorder.

  • Author
  • June 15, 2022
IANGUAZON1122
Try to Reorder.
Reorder what? another headset? No. I paid for this one that says online comes with a code for 7.1 surround sound. unless you want to talk about false advertising. I'm looking for a razer rep to resolve this.

I have the same problem at the moment with my Barracuda X, i just registered it but no activation code on my email yet.

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • June 15, 2022
Which kraken do you have exactly?

  • Author
  • June 15, 2022
FiszPL
Which kraken do you have exactly?
The v2. I made sure it is supposed to come with it. It says so on the website and on the box it says it. I have the serial code and product model number to prove it. Again, I'm looking for a rep to answer.

  • Author
  • June 15, 2022
Sorry correction its the ultimate. But the point still stands. Its supoosed to come with the headset as advertised
TheOdio
The v2. I made sure it is supposed to come with it. It says so on the website and on the box it says it. I have the serial code and product model number to prove it. Again, I'm looking for a rep to answer.