Console Peripherals

Get the updater if you’re experiencing issues or connect with Synapse to get the firmware update.https://mysupport.razer.com/app/answers/detail/a_id/21789

Hi! I have a question about the wireless compatibility of Razer BlackShark headsets with Xbox consoles.If I own a wireless BlackShark headset, such as the BlackShark V3 or BlackShark V2 Pro, but it is NOT the Xbox Edition, can I connect it wirelessly to an Xbox Series X?In other words, is wireless Xbox connectivity exclusive to the Xbox Edition, or can the standard PC versions also connect wirelessly to Xbox?Thank you!

I updated my dongle and controller to the latest firmware following the instructions here:https://mysupport.razer.com/app/answers/detail/a_id/14587/~/razer-wolverine-v3-pro After the update completed successfully, the controller will only connect to Xbox or PC via the wire. The wireless functionality no longer works. My PC detects that the dongle is plugged in but the controller is never detected. The controller’s chrome will light up with my profile color but no inputs work. It is doing the same thing on Xbox. The controller will even “connect” to the dongle when it is not plugged into anything and show the chroma profile color. I did not buy a wireless controller to use it wired and this is extremely frustrating. I have gone through all basic troubleshooting steps. I have restarted everything you can imagine. I have tried different USB ports. The controller worked this morning. It is only after the firmware update I am having this issue. Any help is greatly appreciated.

The touchpad on this controller works like a mouse and a mouse button, how do I reassign the touchpad to a PC? Also, the controller is defined as an xbox, not as a ps controller, if you switch the mode to ps, then the controller in the prototype is not defined in games.

Hi when will next update come for raiju v3 pro as it disconnects and connects a lot mid game are you aware

Hi All,  I’ve been searching all over  internet on this issue but seem like I can’t find any related articles..Just bought the Kishi Ultra and was tempted by Razer website showing on game Genshi Impact on an iPad mini 6 with the Kishi Ultra and make a purchase.   But only realised it doesn’t work at all T.T or am I missing out anything can someone help.   Thank in advance. 

The Wolverine v3’s battery status does not work on Xbox. I assume Razer is aware of this issue. What is the plan to fix that? I did not expect to have this issue with a $200 controller. Relying on the app is a ridiculous work around. I would also like a comment as to why Razer does not make a charging station that is compatible with this controller. If there is no intention to make one I would have just preferred using batteries that I can easily swap out. Having to plug it in defeats the purpose and a charging station is available on all your competitor controllers.

I bought the Wolverine v3 Tournament controller. Currently, I'm playing a lot of Street Fighter 6 and I've noticed that the function button is too sensitive and too close to the d-pad: in the heat of action, I accidentally reassign back paddles 😅. Am I the only one experiencing this? It would be good to be able to disable this feature or add an extra step to the mapping process 😆thanks;)

Hello,I own a Razer Wolverine V2 Pro and I am looking to purchase replacement thumbstick modules.I need the complete removable magnetic thumbsticks, not silicone grips or covers.More specifically, I am looking for two standard-height concave thumbsticks, identical to the standard thumbsticks originally included with the controller.My current right thumbstick is the tall version, but I mainly play Fortnite on PC and I would like to return to a normal standard-height thumbstick for aiming, editing and camera control.The rubber surface on my current thumbsticks is also heavily worn.Does anyone know where I can buy genuine or compatible standard-height thumbstick modules for the Wolverine V2 Pro? If Razer sells them as spare parts, I would also be happy to purchase them directly.I am located in France.Thank you.

How can I get another domed thumbstick for the v3 wolverine pro? I can't find anything in the Razer store. 

So I got a PS4 Razor Raiju and I lost the two buttons you can install on the back of the controller, is there a place where I can buy those specific triggers?

Hi everyone,After several tests and research, I believe I’ve identified a potential temporary solution for the Wolverine V3 Ultimate disconnect issue that many users, including myself, have been experiencing. Here’s a breakdown of my findings and steps you can try until Razer releases a firmware update:Problem Analysis:The disconnect issue seems to be caused by a combination of factors, including: The energy-saving settings of USB ports on Windows. The quality of the USB-C cable provided by Razer, which appears to be suboptimal compared to third-party cables. Higher polling rates (1000Hz) may increase the likelihood of disconnections, especially under heavy system load. Tests I Conducted:I disabled the USB selective suspend setting in Windows to ensure the ports receive consistent power. I replaced the original Razer cable with a third-party USB-C cable (Motorola in my case). I tested the controller on both 200Hz and 1000Hz polling rates: At 200Hz, the controller remained stable with

Hello, I own a Razer BlackShark V2 Pro for PlayStation (2023), model RZ04-04530500. My HyperSpeed USB dongle has stopped working. It is not detected by either my Windows PC or my PS5, while the headset still works perfectly over Bluetooth. I would like to purchase a replacement USB dongle compatible with model RZ04-04530500. Could you please let me know if it is available for Canada?

Hello ! I use a lot the controller and i would like to know if there any ways to get remplacement thumbstick caps ?

Hi, We have a razer wolverine v3 tournament edition controller that remapped the M5 button (left thumbstick)  to the Y button by itself after using it for a while. Is this a firmware issue? Currently we only used profile 1. The rest of the profiles was not mapped.  Regards   

Does this device work - is it systemic issue or a bad unit? My finger is poised on the Amazon return button. This is not a good introduction to Razer products. Razer Wolverine V3 Tournament Edition – Windows 10Summary of Issues: • The normal xBox buttons work. • The Profile Sync icon in Synapse spins indefinitely. The tab always shows perpetual “Loading”. The three‑dot menu never appears, so I cannot view or create profiles. • Profile switching on the controller does not change the LED color. • M‑Keys do not retain assignments. None of the changes I make persist. As soon as I click the refresh icon in Synapse, all assignments disappear. • The serial number field in Synapse is blank. It appears as if Synapse is not communicating with the device, even though the controller shows up as a configurable device. • I have uninstalled and reinstalled Synapse multiple times. • Firmware update cannot be performed. The “Update” button never becomes active after the switch to XBox mode step.