Hello,
I own a Razer BlackShark V2 Pro for PlayStation (2023), model RZ04-04530500.
My HyperSpeed USB dongle has stopped working. It is not detected by either my Windows PC or my PS5, while the headset still works perfectly over Bluetooth.
I would like to purchase a replacement USB dongle compatible with model RZ04-04530500. Could you please let me know if it is available for Canada?
Hello there,
I can check our inventory for a replacement dongle. Please send me a message via PM along with your BlackShark V2 Pro’s serial number so I can validate it in our database and for proper documentation. Looking forward to your response!
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