I have a Kraken X for about 1 and a half year, and it basically broke I'm half, just by regular use. The product box says it has a 2 year warranty, the website says, when I put the Serial Number, it is already out of the warranty. I have not been able to contact Razer, as the chat option is not available to me.
Question
I need support with my Razer Kraken X
This topic has been closed for replies.
- Razer Support
Hello there,
Where specifically did you purchase it? Let me know via PM along with your headset’s serial number so I can validate it in our system and check the warranty status. Looking forward to your reply!
*Thread locked to curb conversation to PM.
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