I need support with my Razer Kraken X

Question

I have a Kraken X for about 1 and a half year, and it basically broke I'm half, just by regular use. The product box says it has a 2 year warranty, the website says, when I put the Serial Number, it is already out of the warranty.  I have not been able to contact Razer, as the chat option is not available to me.

Razer.sushi.boi · Answer

Hello there, ​@Tiagolucast!Where specifically did you purchase it? Let me know via PM along with your headset’s serial number so I can validate it in our system and check the warranty status. Looking forward to your reply!*Thread locked to curb conversation to PM.

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