Note regarding the Razer Raiju Ultimate and Tournament Edition | Razer Insider

Note regarding the Razer Raiju Ultimate and Tournament Edition

  • 28 January 2019
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Same here with left stick drift issue. This is a joke. Be honest. You should refund this product and Takie it of from shells. What a shame..
Hello! I wanted to post my notes from Raiju Ultimate. I got the controller at the beginning of this year. Was on firmware 1.01. I play FPS games only and with wired usb connection because of headset not working on wireless mode. January was problem free all along. Nothing that I noticed. Never did sticks drift or input lag occured. But when this month changed, I got myself in a big trouble with the right stick drifting to right. It was registered everytime I wanted to move right stick very carefully like in sniping. Movement kept going, although I stopped touching that stick. Well, I found myself in to this support site and luckily that firmware update to 1.03 was released. I updated it, but only thing it did to me is that, it comes more rarely and not as bad as before. When it occurs, I press that stick hard and give it a spin of 360. That will give me about 1-2hours (sometimes only 5min) of problem free gameplay. So my only problem is this drifting. Waiting for a repair, but not skipping any play days
not working with my razer raiju ultimate still I have drifting issue and my Bluetooth not working with standard ps4
I received my controller (Raiju TE) from Amazon on Thursday. Had a whole bunch of problems with performance, with the controller acting like it had a mind of it’s own. I updated to version 1.3 of the firmware and it “seemed” to fix the problem. But after playing for a while, the same “controller from hell” returned. I was playing a comp match in Overwatch, and the controller went haywire, where I hardly control movement. I’ve decided to return it amazon for a refund. It’s a shame, because except for the fact it’s not functional, I love the controller.
Hello Razer,

thanks for the message for the update but the clear problem right now as mentionned Pilk3105 and other people are the stick drift issue than ruined your product so far.

regarding that you are a PS4 official product and very expansive, we are waiting a little more than this kind of info...
A more sincere and honest message from your side should be more

After contacting the support team, they propose me a new controller I want one with the 1.04 manufacture firmware but it's out of stock right now so I don't know when it will happen.

Please review on all marketplace that this product is bad so anyone can buy until they fix the issue.

Pilk3105
the older versions are if anything worse.


Personally 1.03 is even worse than the previous one really
I just got the Raiju Ultimate today, build quality is up there for 350 bucks in Singapore, but the drifting issues is ridiculous, I was at the older version of 1.001 had terrible right drift with my PS4 in Assassin Creed Odyssey. Updated to v1.03, the right drift was sort of solved.. but the left stick was a bit of happening with slight drift if you move your controller sideways away from the PS4.

So in conclusion for mine... the v1.0.4 needs a bit of work if there is even an update for it.

Andddd the main site needs to upload the v1.03 instead of placing it here to be honest... some users trust main site more than forums ya... lol

Its a $360 SGD plastic thingy with electronics for godsake, please Razer, do something about it..

PS: I thought the buttons for the R and L were metal... unfortunately was plastic too.. -.- #scammed #comeonrazer #minliangsirareyouwatchingthis?
Grebleem
Just have this controller for an hour. Had a ‘regular’ Raiju for two year with No problems.

After upgrading the Ultimate to V1.03 I have Huge drifts (Wired USB connection). Is there a way to reverse to an older Firmware? This firmware version is unusable!

the older versions are if anything worse.
Just have this controller for an hour. Had a ‘regular’ Raiju for two year with No problems.

After upgrading the Ultimate to V1.03 I have Huge drifts (Wired USB connection). Is there a way to reverse to an older Firmware? This firmware version is unusable!
This firmware update made the issues even worse.... And this is on the replacement you guys already sent me!!!
When I move the right analog to the left it sometimes works slower, it makes the game impossible, especially in fps games
I have Raiju Ultimate with 1.03 still having left stick drifting to the right a bit. Bought on Amazon on October so too late for refund.
This is clearly an hardware issue and support suggested me to contact my reseller (?!?!). I would have expected an immediate replacement by Razer itself for a FAULTY product....
Userlevel 7
Pilk3105
Does this update address the huge stick drift issue that has plagued this controller since it’s release? I do understand that input lag is a serious issue but, the stick drift problem literally renders this unit unusable.

Send in a request to our support team. They will look into it.
Pilk3105
Does this update address the huge stick drift issue that has plagued this controller since it’s release? I do understand that input lag is a serious issue but, the stick drift problem literally renders this unit unusable.

Agree, I was going to play with wired connected controller, but stick drift issue made it impossible to AIM and play. I hope this is single device issue and I'm waiting for replacement now. But based on multiple forum threads - it looks like it is more serious issue and affected a lot of user's devices a well even after replacement..

technokat
Update made on January 28, 2019 PST

We apologize for missing the mark. We thank you for your honest feedback and you should always continue to hold us to higher standards. We can and will strive to do better.

Thank you for your post and up-to-date information about lagging issues. As a customer I'm really appreciate your effort to resolve this issue.

But there is other very major issue - stickers' drift problem. I hope you are going to update community about progress on this one too.
Does this update address the huge stick drift issue that has plagued this controller since it’s release? I do understand that input lag is a serious issue but, the stick drift problem literally renders this unit unusable.