Razer Blackshark V2 X (Playstation) | Razer Insider
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Razer Blackshark V2 X (Playstation)

  • August 30, 2025
  • 1 reply
  • 9 views
S

I bought this device about a year ago, and now the connector no longer works. I can only hear on one side of the headset. I'm requesting a repair or replacement. I look forward to hearing from you. Sincerely,

 

Since I am still under warranty

 

Lukas 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • August 30, 2025

Hey ​@soloSealBrownsite382,

Please bear with me for a bit. Which side is not working? Can you test it on another computer to see if it behaves the same way? Please also send me a PM with the serial number so I can verify it in our system and use it when I forward your case to our Technical Team. 

 

 

*Thread locked to curb conversation to PM. 

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